Contact

We’re here to help.

Whether you have a question about your order, need help with a return, or just want to share feedback — our small family-run team is happy to assist you.


📞 Call or WhatsApp Support

+91 8826279053
Available Monday to Friday, 10 AM – 5 PM (IST)


📧 Email Us

karrenlenzaa@gmail.com
We typically reply within 1 business day.


🕒 Support Hours

Monday – Friday
10:00 AM – 5:00 PM (IST)
Closed on weekends and public holidays.


📦 Return/Exchange Requests

For returns, exchanges, or order-related issues:

  • Please contact us within 5 days of delivery

  • Ensure you have an unboxing video as proof

  • Read our Return Policy before submitting a request


📍 Mailing Address

Karren Lenzaa
A-1/40, Freedom Fighter Enclave, Neb Valley,
Sainik Farm, New Delhi, DL – 110068
India

(Please do not send returns here without prior approval.)


🧾 Order Tracking

Track your order via the link sent on email/SMS or visit our Tracking Page.


📬 Feedback & Suggestions

Your feedback helps us grow.
Feel free to write to us if you have ideas, concerns, or suggestions. We read every message.

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